Privacy policy

Refund & Returns Policy

If you wish to return a product, you will receive an unconditional full refund (less postage expenses) and all products must be unopened. 

• Refunds or exchanges will not be made until the returned goods are received.
• A refund can only be processed to the credit card used to make the original purchase
• We will either reimburse or replace the goods in the event of damaged or incorrect orders
• Any issues regarding our refund or returns policy may be directed to: support@ancestralpets.com.au